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Market Definition
Facilities management is a set of various professional services associated with the management of a building that enhances its functionality, safety, & sustainability. It includes lease management, insurance management, security, disaster management, reserve/sinking fund, cleaning services, catering, pest control, & landscaping, among others.
Market Insights
The Zambia Facility Management Market is projected to grow at a CAGR of around 3% during the forecast period, i.e., 2022-27. The growth of the market is driven primarily by rapidly increasing construction activities across commercial, industrial, and residential sectors principally due to the politically stable environment of Zambia & massive investments by the government in infrastructural developments.
| Report Coverage | Details |
|---|---|
| Study Period | Historical Data: 2017-20 |
| Base Year: 2021 | |
| Forecast Period: 2022-27 | |
| CAGR (2022-2027) | 3% |
| Key Companies Profiled | Broll Property Group, Cushman & Wakefield Excellerate Properties Zambia Limited, G4S PLC, Tsebo Solutions Group (Pty) Ltd., Allina Francis Africa, Sunbird Group Zambia |
| Unit Denominations | USD Million/Billion |
It, in turn, is playing a crucial role in augmenting the demand for facility management services and driving the market. Besides, as the building & construction industry is one of the largest sectors in the country, it is very likely to positively impact the demand for facility management services in the coming years.
Moreover, owing to the growing influx of tourists in the country, the government is actively investing in the hospitality sector with increasing construction of hotels, shopping complexes, airports, railway stations, etc., and welcoming foreign establishments & investments. It, in turn, is generating significant growth opportunities for the leading players to offer facility management services and fuel the overall market growth through 2027.
Impact of Covid-19 on the Zambia Facility Management Market
The advent of Covid-19 in 2020 had a decelerating effect on most industries across Zambia, where the Facility Management Market observed moderate effects. While the government had to impose stringent movement restrictions & lockdowns to curb the spread of this dreadful disease, the leading players in the market faced several challenges associated with their service offerings.
Due to the severity of the pandemic, all business operations were suspended & compelled organizations to start working from home. It, in turn, reduced the demand for facility management services across sectors like corporate, hospitality, commercial, construction, etc.
Yet, the leaders witnessed escalating demand for facility management services from the healthcare sector, owing to the immense pressure on hospitals to address the exponentially rising Covid-19 cases, which, in turn, enabled the market to sustain amidst the crisis. Furthermore, with the gradual improvement in the situation, the government uplifted the restrictions and allowed the recommencement of business operations.
However, before the full resumption of operations, the demand for facility management services surged dramatically, principally due to the growing concerns over the spread of the virus and the critical need for sanitization & building management. As the same trend is likely in the coming years, the market is set to witness lucrative growth opportunities and recover from revenue losses that occurred amidst the crisis.
Market Segmentation
Based on the Type:
Of all, Soft facility management services are anticipated to witness an upswing in demand & contribute substantially to the growth of the Zambia Facility Management Market during 2022-27. It attributes principally to the mounting need for cultivating a well-run workplace by directly enhancing the productivity of a facility through professional expertise.
Moreover, the surging inclination toward automation, minimal human assistance, and greater accuracy & time efficiency is also projected to upsurge the demand for soft services across different facilities in Zambia over the forecast years.
In addition, massive investments by countries like China in the development of corporate parks across Zambia are also promoting the demand for soft facility management services and, in turn, contributing to the overall market growth.
Competitive Landscape:
Cushman & Wakefield Excellerate Properties Zambia Limited is anticipated to contribute significantly to the growth of the Zambia Facility Management Market during 2022-27. The company has an asset of around USD320 million in Zambia & is known for offering facility management services to the government, state-owned entities, listed funds, corporate users, etc. It aims to expand its service offerings throughout Africa and incorporate real estate firms in the coming years.
On the other hand, another prominent leader, Tsebo Solutions Group (Pty) Ltd, with a competitive edge in the geographic presence across 27 countries with 41 offices & operates from Kitwe, Zambia, through its regional office, also offers facility management services in the Middle East & Africa region.
Key Questions Answered in the Market Research Report:
Frequently Asked Questions
A. The Zambia Facility Management Market is projected to grow at a CAGR of around 3% during 2022-27.
A. The rapidly increasing construction activities entwined with the growing demand for services to ensure sanitization & hygiene, especially after the Covid-19 pandemic, are anticipated to drive the Zambia Facility Management Market through 2027.
A. The growing establishment of foreign companies in Zambia owing to favorable government policies is an emerging trend in the Facility Management Market.
A. Soft facility management services are anticipated to emerge as an area of remunerative opportunities for the leading players in the Zambia Facility Management Market over the forecast years.
1. Introduction
1.1. Product Definition
1.2. Research Process
1.3. Assumptions
1.4. Market Segmentation
2. Executive Summary
3. Expert Verbatim- What our Experts Say?
4. Macroeconomic Outlook
5. Zambia Facility Management Market Outlook 2017-2027
5.1. Industry Potential & Outlook
5.1.1. By Revenues
5.2. Industry Segmentation & Outlook
5.2.1. By Type
5.2.1.1. Hard
5.2.1.2. Soft
5.2.1.3. Risk
5.2.1.4. Administrative
5.2.2. By Operating Model
5.2.2.1. In-House
5.2.2.2. Outsourced
5.2.3. By Service Delivery
5.2.3.1. Integrated
5.2.3.2. Bundled
5.2.3.3. Single Services
5.2.4. By End Users
5.2.4.1. Commercial
5.2.4.2. Residential
5.2.4.3. Government
5.2.4.4. Retail
5.2.4.5. Education
5.2.4.6. Healthcare
5.2.4.7. Hospitality
5.2.4.8. Others
5.2.5. By Enterprise Size
5.2.5.1. Large
5.2.5.2. Mid-Size
5.2.5.3. Small
5.2.6. By Region
5.2.6.1. Western
5.2.6.2. Eastern
5.2.6.3. North Western
5.2.6.4. Central
5.2.6.5. Northern
5.2.6.6. Southern
5.2.7. By Company
5.2.7.1. Revenue Shares
5.2.7.2. Strategic Factorial Indexing
5.2.7.3. Competitor Placement in MarkNtel Quadrant
6. Zambia Hard Facility Management Market Outlook (2017- 2027)
6.1. Industry Potential & Outlook
6.1.1. By Revenues
6.2. Industry Segmentation & Outlook
6.2.1. By Type
6.2.1.1. District Cooling
6.2.1.2. Building Management
6.2.1.3. Plumbing Apparatus, Pumps, Sanitary units, etc.
6.2.1.4. Electrical Installation
6.2.1.5. Energy Management
6.2.1.6. Air Conditioning System
6.2.1.7. Roads & Street Lighting System
6.2.1.8. Others
6.2.2. By Operating Model
6.2.3. By Service Delivery
6.2.4. By End User
6.2.5. By Enterprise Size
6.2.6. By Region
7. Zambia Soft Facility Management Market Outlook 2017-2027
7.1. Industry Potential & Outlook
7.1.1. By Revenues
7.2. Industry Segmentation & Outlook
7.2.1. By Type
7.2.1.1. Cleaning Services
7.2.1.2. Catering
7.2.1.3. Pest Control
7.2.1.4. Landscaping
7.2.1.5. Others
7.2.2. By Operating Model
7.2.3. By Service Delivery
7.2.4. By End User
7.2.5. By Enterprise Size
7.2.6. By Region
8. Zambia Risk Facility Management Market Outlook 2017-2027
8.1. Industry Potential & Outlook
8.1.1. By Revenues
8.2. Industry Segmentation & Outlook
8.2.1. By Type
8.2.1.1. Insurance Management
8.2.1.2. Security
8.2.1.3. Disaster Management
8.2.1.4. Reserve/Sinking Fund
8.2.1.5. Others
8.2.2. By Operating Model
8.2.3. By Service Delivery
8.2.4. By End User
8.2.5. By Enterprise Size
8.2.6. By Region
9. Zambia Administrative Facility Management Market Outlook 2017-2027
9.1. Industry Potential & Outlook
9.1.1. By Revenues
9.2. Industry Segmentation & Outlook
9.2.1. By Type
9.2.1.1. Mail Management
9.2.1.2. Front Office Management
9.2.1.3. Space Planning & Management
9.2.1.4. Inventory Management
9.2.1.5. Others
9.2.2. By Operating Model
9.2.3. By Service Delivery
9.2.4. By End User
9.2.5. By Enterprise Size
9.2.6. By Region
10. Zambia Facility Management Market Regulations
11. Zambia Facility Management Market Trends & Developments
12. Zambia Facility Management Market Dynamics
12.1. Impact Analysis
12.2. Drivers
12.3. Challenges
13. Zambia Facility Management Services Market, Customer Buying Behaviour, 2017
13.1. Factors Influencing Customer’s Decision
13.2. Priority Matrix of Customer’s Need
13.3. Customer and Service Provider Proximity Analysis
14. Zambia Facility Management Market Winning Strategies, 2017
14.1. Investment Scenario
14.2. Hotspots
15. Zambia Facility Management Market Attractiveness Index, 2017- 2027
15.1. By Type
15.2. By Operating Model
15.3. By End Users
15.4. By Service Delivery
15.5. By Enterprise Size
15.6. By Region
16. Zambia Facility Management Market Porter’s Five Forces Analysis
17. Zambia Facility Management Market Pricing Analysis, 2017
18. Competitive Benchmarking
18.1. Competition Matrix
18.1.2. Target Markets
18.1.3. Target End Users
18.1.4. Research & Development
18.1.5. Strategic Alliances
18.1.6. Strategic Initiatives
18.1.1. Product Portfolio
18.2.1. Broll Property Group
18.2.2. Cushman & Wakefield Excellerate Properties Zambia Limited
18.2.3. G4S PLC
18.2.4. Tsebo Solutions Group (Pty) Ltd
18.2.5. Allina Francis Africa, Zambia
18.2.6. Sunbird Group Zambia
19. Disclaimer
