Category Image

Zambia Facility Management Market Research Report Forecast: (2022-2027)

By Type (Hard, Soft, Risk, Administrative), By Operating Model (In-House, Outsourced), By Service Delivery (Integrated, Bundled, Single Services), By End-Users (Commercial, Residential, Government, Re Read more

  • Buildings, Construction, Metals & Mining
  • Mar 2022
  • 117
  • BM44023

Market Definition

Facilities management is a set of various professional services associated with the management of a building that enhances its functionality, safety, & sustainability. It includes lease management, insurance management, security, disaster management, reserve/sinking fund, cleaning services, catering, pest control, & landscaping, among others. 

Market Insights

The Zambia Facility Management Market is projected to grow at a CAGR of around 3% during the forecast period, i.e., 2022-27. The growth of the market is driven primarily by rapidly increasing construction activities across commercial, industrial, and residential sectors principally due to the politically stable environment of Zambia & massive investments by the government in infrastructural developments. 

Report Coverage Details
Study Period Historical Data: 2017-20
Base Year: 2021
Forecast Period: 2022-27
CAGR (2022-2027) 3%
Key Companies Profiled Broll Property Group, Cushman & Wakefield Excellerate Properties Zambia Limited, G4S PLC, Tsebo Solutions Group (Pty) Ltd., Allina Francis Africa, Sunbird Group Zambia
Unit Denominations USD Million/Billion


It, in turn, is playing a crucial role in augmenting the demand for facility management services and driving the market. Besides, as the building & construction industry is one of the largest sectors in the country, it is very likely to positively impact the demand for facility management services in the coming years.

Moreover, owing to the growing influx of tourists in the country, the government is actively investing in the hospitality sector with increasing construction of hotels, shopping complexes, airports, railway stations, etc., and welcoming foreign establishments & investments. It, in turn, is generating significant growth opportunities for the leading players to offer facility management services and fuel the overall market growth through 2027.

Impact of Covid-19 on the Zambia Facility Management Market

The advent of Covid-19 in 2020 had a decelerating effect on most industries across Zambia, where the Facility Management Market observed moderate effects. While the government had to impose stringent movement restrictions & lockdowns to curb the spread of this dreadful disease, the leading players in the market faced several challenges associated with their service offerings.

Due to the severity of the pandemic, all business operations were suspended & compelled organizations to start working from home. It, in turn, reduced the demand for facility management services across sectors like corporate, hospitality, commercial, construction, etc.

Yet, the leaders witnessed escalating demand for facility management services from the healthcare sector, owing to the immense pressure on hospitals to address the exponentially rising Covid-19 cases, which, in turn, enabled the market to sustain amidst the crisis. Furthermore, with the gradual improvement in the situation, the government uplifted the restrictions and allowed the recommencement of business operations.

However, before the full resumption of operations, the demand for facility management services surged dramatically, principally due to the growing concerns over the spread of the virus and the critical need for sanitization & building management. As the same trend is likely in the coming years, the market is set to witness lucrative growth opportunities and recover from revenue losses that occurred amidst the crisis.

Market Segmentation

Based on the Type:

  • Hard
  • Soft
  • Risk
  • Administrative

Of all, Soft facility management services are anticipated to witness an upswing in demand & contribute substantially to the growth of the Zambia Facility Management Market during 2022-27. It attributes principally to the mounting need for cultivating a well-run workplace by directly enhancing the productivity of a facility through professional expertise.

Moreover, the surging inclination toward automation, minimal human assistance, and greater accuracy & time efficiency is also projected to upsurge the demand for soft services across different facilities in Zambia over the forecast years.

In addition, massive investments by countries like China in the development of corporate parks across Zambia are also promoting the demand for soft facility management services and, in turn, contributing to the overall market growth.

Competitive Landscape:

Cushman & Wakefield Excellerate Properties Zambia Limited is anticipated to contribute significantly to the growth of the Zambia Facility Management Market during 2022-27. The company has an asset of around USD320 million in Zambia & is known for offering facility management services to the government, state-owned entities, listed funds, corporate users, etc. It aims to expand its service offerings throughout Africa and incorporate real estate firms in the coming years.

On the other hand, another prominent leader, Tsebo Solutions Group (Pty) Ltd, with a competitive edge in the geographic presence across 27 countries with 41 offices & operates from Kitwe, Zambia, through its regional office, also offers facility management services in the Middle East & Africa region.

Key Questions Answered in the Market Research Report:

  1. What are the overall statistics or estimates (Overview, Size- By Value, Forecast Numbers, Segmentation, Shares) of the Zambia Facility Management Market?
  2. What are the region-wise industry size, growth drivers, and challenges?
  3. What are the key innovations, opportunities, current & future trends, and regulations in the Zambia Facility Management Market?
  4. Who are the key competitors, their key strengths & weaknesses, and how do they perform in the Zambia Facility Management Market based on the competitive benchmarking matrix?
  5. What are the key results derived from surveys conducted during the Zambia Facility Management Market study?

Frequently Asked Questions

A. The Zambia Facility Management Market is projected to grow at a CAGR of around 3% during 2022-27.

A. The rapidly increasing construction activities entwined with the growing demand for services to ensure sanitization & hygiene, especially after the Covid-19 pandemic, are anticipated to drive the Zambia Facility Management Market through 2027.

A. The growing establishment of foreign companies in Zambia owing to favorable government policies is an emerging trend in the Facility Management Market.

A. Soft facility management services are anticipated to emerge as an area of remunerative opportunities for the leading players in the Zambia Facility Management Market over the forecast years.

1.     Introduction

1.1.   Product Definition

1.2.   Research Process

1.3.   Assumptions

1.4.   Market Segmentation

2.     Executive Summary

3.     Expert Verbatim- What our Experts Say?

4.     Macroeconomic Outlook

5.     Zambia Facility Management Market Outlook 2017-2027

5.1.   Industry Potential & Outlook

5.1.1. By Revenues

5.2.   Industry Segmentation & Outlook

5.2.1. By Type  Hard  Soft  Risk  Administrative

5.2.2. By Operating Model  In-House  Outsourced

5.2.3. By Service Delivery  Integrated  Bundled  Single Services

5.2.4. By End Users  Commercial  Residential  Government  Retail  Education  Healthcare  Hospitality  Others

5.2.5. By Enterprise Size  Large  Mid-Size  Small

5.2.6. By Region  Western  Eastern  North Western  Central  Northern  Southern

5.2.7. By Company  Revenue Shares  Strategic Factorial Indexing  Competitor Placement in MarkNtel Quadrant

6.     Zambia Hard Facility Management Market Outlook (2017- 2027)

6.1.   Industry Potential & Outlook

6.1.1. By Revenues

6.2.   Industry Segmentation & Outlook

6.2.1. By Type  District Cooling  Building Management  Plumbing Apparatus, Pumps, Sanitary units, etc.  Electrical Installation  Energy Management  Air Conditioning System  Roads & Street Lighting System  Others

6.2.2. By Operating Model

6.2.3. By Service Delivery

6.2.4. By End User

6.2.5. By Enterprise Size

6.2.6. By Region

7.     Zambia Soft Facility Management Market Outlook 2017-2027

7.1.   Industry Potential & Outlook

7.1.1. By Revenues

7.2.   Industry Segmentation & Outlook

7.2.1. By Type            Cleaning Services            Catering            Pest Control            Landscaping             Others

7.2.2. By Operating Model

7.2.3. By Service Delivery

7.2.4. By End User

7.2.5. By Enterprise Size

7.2.6. By Region

8.     Zambia Risk Facility Management Market Outlook 2017-2027

8.1.   Industry Potential & Outlook

8.1.1. By Revenues

8.2.   Industry Segmentation & Outlook

8.2.1. By Type  Insurance Management  Security  Disaster Management  Reserve/Sinking Fund  Others

8.2.2. By Operating Model

8.2.3. By Service Delivery

8.2.4. By End User

8.2.5. By Enterprise Size

8.2.6. By Region

9.     Zambia Administrative Facility Management Market Outlook 2017-2027

9.1.   Industry Potential & Outlook

9.1.1. By Revenues

9.2.   Industry Segmentation & Outlook

9.2.1. By Type  Mail Management  Front Office Management  Space Planning & Management  Inventory Management  Others

9.2.2. By Operating Model

9.2.3. By Service Delivery

9.2.4. By End User

9.2.5. By Enterprise Size

9.2.6. By Region

10.  Zambia Facility Management Market Regulations

11.  Zambia Facility Management Market Trends & Developments

12.  Zambia Facility Management Market Dynamics

12.1. Impact Analysis

12.2. Drivers

12.3. Challenges

13.  Zambia Facility Management Services Market, Customer Buying Behaviour, 2017

13.1. Factors Influencing Customer’s Decision

13.2. Priority Matrix of Customer’s Need

13.3. Customer and Service Provider Proximity Analysis

14.  Zambia Facility Management Market Winning Strategies, 2017

14.1. Investment Scenario

14.2. Hotspots

15.  Zambia Facility Management Market Attractiveness Index, 2017- 2027

15.1. By Type

15.2. By Operating Model

15.3. By End Users

15.4. By Service Delivery

15.5. By Enterprise Size

15.6. By Region

16.  Zambia Facility Management Market Porter’s Five Forces Analysis

17.  Zambia Facility Management Market Pricing Analysis, 2017

18.  Competitive Benchmarking

18.1. Competition Matrix

18.1.2. Target Markets

18.1.3. Target End Users

18.1.4. Research & Development

18.1.5. Strategic Alliances

18.1.6. Strategic Initiatives

18.1.1. Product Portfolio

18.2.1. Broll Property Group

18.2.2. Cushman & Wakefield Excellerate Properties Zambia Limited 

18.2.3. G4S PLC

18.2.4. Tsebo Solutions Group (Pty) Ltd

18.2.5. Allina Francis Africa, Zambia

18.2.6. Sunbird Group Zambia

19.   Disclaimer

Zambia Facility Management Market Segmentation