GCC Robotic Process Automation (RPA) Market Research Report: Forecast (2025-2030)

Market Definition

Robotic Process Automation (RPA) is designed to automate repetitive digital tasks with the aid of software robots.

Market Insights & Analysis: GCC Robotic Process Automation (RPA) Market (2025-30):

The GCC Robotic Process Automation (RPA) Market size was valued at around USD 124 billion in 2024 and is projected to reach USD 381 billion by 2030. Along with this, the market is estimated to grow at a CAGR of around 18.99 % during the forecast period, i.e., 2025-30. Factors affecting the growth of this market include an increase in the development of ports in the GCC region, shifting of the manufacturing sector to digitalization, and rising adoption of automation in banking and financial institutions of GCC countries like the UAE, Saudi Arabia, Kuwait, etc.

The GCC region has been focusing on achieving economic diversification by increasing trade through enhancing its existing Ports to become a transshipment hub by connecting Asia, Europe, and Africa. The expansion in Port infrastructure shall, in turn, facilitate investment by global companies to build manufacturing bases near the port and enable local factories to expand their businesses near ports, thus fueling the growth of manufacturing sector in the GCC region, which in turn, shall drive the demand for RPA in manufacturing industries to support bulk order processing. For instance, the First phase of Mubarak AL Kabeer Port was jointly developed by Kuwait and China in 2021 to facilitate trade between East and West.

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There is increasing focus by governments in GCC nations such as Saudi Arabia, UAE, Kuwait, etc., to implement automation in their manufacturing sectors for better efficiency, reduced dependency on labor, and reduced manual error. As per the 2024 Saudi Industrial Development Fund report, there has been an increasing focus of the Saudi Government towards integrating Internet of Things (IoT), Artificial Intelligence (AI), Machine learning (ML), Cloud Computing, and Robotic Process Automation (RPA) into the manufacturing sector to strengthen its capabilities. Drones and Robots can assist in inspecting leakage in pipes, thermal scanning tanks to monitor temperature and pressure, and taking inside and outside photos of tanks. Robotic arms can be installed to do repetitive tasks like welding and painting, reducing injuries to labor while maintaining quality. For instance, in 2023, IFS, a software company, collaborated with the Aerospace and defense equipment manufacturing company Wahaj in Saudi Arabia to provide automation services to its manufacturing plants.

GCC Robotic Process Automation (RPA) Market Driver:

Increased Adoption of RPA in Financial Institutions & Banking – GCC countries are actively employing RPA across various processes in industries like Finance, banking, and Manufacturing, which play a significant role in driving the economy of the region. RPA is employed in many of the internal processes of the Ministry of Finance, UAE, to execute routine repetitive tasks and has been significant in saving 39,000 labor hours with 98% accuracy of work. Automated tasks are carried out using software applications like bots for 1.8 million transactions. Till April 2025, the UAE finance ministry has automated its 63 processes and sub-processes, reducing 95% errors and 65% average handling time.

Similarly, Banks in Dubai are employing RPA for customer support, the account portability section, and loan processing work. ATM cash disbursal time from 12 hours was reduced to 4 hours by automating tasks like verification of data, reconciling transactions, and handling disputes. For instance, in 2020, Emirates NBD was awarded for best robotic automation process program and employed over 100 RPA across various functions such as retail, corporate, compliance functions, and customer support functions.

Moreover, in 2022, Bahrain’s Al Salam Bank collaborated with 10xDS to implement RPA on its blocked and unblocked accounts within in compliance structure. This is to assist the bank in highly manual and data-driven backend tasks with a repetitive nature. Thus, RPA has been actively adopted across the GCC region, and the demand for these solutions is expected to rise further in the forecast period.

GCC Robotic Process Automation (RPA) Market Opportunity:

Increasing Government Support for Intelligent Automation – Artificial Intelligence is utilized in multiple sectors such as healthcare, IT, security, automotive, and others in the GCC region. Its versatility has pushed the authorities to invest and fund this technology. Government, through multiple initiatives such as Oman’s Vision 2040, Smart Dubai Initiatives, and others, promotes the growth of digital advancements. The government of Qatar, under the National Digital Agenda, launched in 2024, announced an investment of more than USD2.4 million in Robotics, AI, and data analytics. Similarly, in 2025, the Saudi government announced an investment of USD14.9 billion in AI technologies. Such investments and funding further push the research and development of new technologies such as intelligent automation. Hence, generating potential growth opportunities for the RPA industry.

GCC Robotic Process Automation (RPA) Market Challenge:

Data Sovereignty & Residency Regulations – GCC countries like Saudi Arabia, UAE, etc. have implemented regulations like Personal Data Protection Law (PDPL), UAE’s Federal Data Protection Law, etc. that significantly impact RPA implementation in finance and banking sectors of the region, which are actively employing this technology to automate repetitive tasks. RPA relies heavily on Cloud Services, which may not be fully compliant with data regulations, thus necessitating the use of on-premises solutions and local cloud providers. Financial Institutions require additional audits and compliance checks when implementing RPA into their operational structure, and this adds to the cost. Advanced RPA implementation based on AI integration will require global data access, and this will be limited by the strict data protection laws of the region. This, in turn, will hinder the adoption of AI-integrated RPA across the region.

GCC Robotic Process Automation (RPA) Market Trend:

Integration of AI & ML in Robotic Automation – The combination of artificial intelligence (AI) and machine learning (ML) with the robot process automation is serving as an upgrade to the traditional RPA system. The earlier version of RPA was encoded with a particular set of rules and was apt for routine, rule-based tasks. But the new version with AI integration in the system is providing it with the ability to learn from past data, and execute Intelligent decision-making, such as predicting machine failures before their occurrence, as required in the manufacturing sector. The incorporation of AI into the RPA system enhances the efficiency and broadens the spectrum of tasks, such as smart decisions and analysis. As per the research commissioned by Automation Anywhere, Intelligent automation will transform industries like banking, insurance, manufacturing, public services, and Energy in Saudi Arabia by 2030. This showcases the rise in the adoption of advanced technologies, such as AI and ML in RPA, to transform it from traditional RPA to knowledge-based RPA among the Gulf countries.

GCC Robotic Process Automation (RPA) Market (2025-30): Segmentation Analysis

The GCC Robotic Process Automation (RPA) Market study of MarkNtel Advisors evaluates & highlights the major trends and influencing factors in each segment. It includes predictions for the period 2025–2030 at the regional level. Based on the analysis, the market has been further classified as:

Based on Operation:

• Rule-Based
• Knowledge-Based

Based on operation, the Rule-Based segment holds the largest market share of around 73%.  This is due to the low cost and high demand from the banking industry. The rule-based RPA is based on set rules, according to which the bot operates. RPA in the case of banking requires automated rules to handle administrative tasks, customer support, data handling tasks, loan application processing, accounts payable management, and regulatory compliance. With the use of Rule-based RPA, 90% of the loan processing time and 50% of approval processing time were reduced. In a UAE bank, bots do on average 2 million transactions per day. Thus Rule Rule-based RPA dominates the market in the GCC region.

Based on End User:

• Banking, Financial Services and Insurance
• Healthcare & Pharmaceuticals
• Manufacturing & Logistics
• Telecom & IT
• Retail & Commerce Goods
• Travel & Transportation
• Hospitality
• Others

The Banking, Financial Services and Insurance sector holds the largest market share of about 42%. This end-user industry needs to manage, enter, and analyze the data repetitively; due to this, the human potential is not utilized efficiently. In this sector, there is an extensive need to enter, update, and categorize the details of the account holders. Such tasks require accuracy and precision, which are easily attained by automating the process. However, humans can also perform these tasks, but there is a possibility of errors, and the task becomes time-consuming. Thus, to conserve time, minimize errors, and protect the data, the banking, financial, and insurance systems are equipped with RPA in the GCC. 

GCC Robotic Process Automation (RPA) Market (2025-30): Regional Projections

• Saudi Arabia
• The UAE
• Qatar
• Kuwait
• Bahrain
• Oman
• Others

Regionally, the market is expanding across multiple countries, with Saudi Arabia holding the highest market share of more than 33%, followed by the UAE. This market share is due to the expansion of several manufacturing and logistics units and increased digitalization in them, and the rising adoption of RPA across financial institutions. The manufacturing sector in the region is heavily adopting robotics in its plants to mitigate labor shortage, reduce errors, and increase efficiency. In order to diversify the economy, from the oil sector, the country is investing in new technology to facilitate its service industries like banking, finance, and insurance, and thus employing RPA in internal processes to handle routine tasks and shift the focus of the skilled workforce towards strategic policy implementation.

GCC Robotic Process Automation (RPA) Industry Recent Development:

• 2024: Automation Anywhere Inc. launched its new automation enterprise system with AI, a 2^nd generation GenAI model, and a new AI Studio.
• 2024: Blue Prism Ltd. launched its new hybrid-based next-generation intelligent automation platform.

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