Middle East & Africa (MEA) Application to Person (A2P) Messaging

Middle East & Africa (MEA) Application to Person (A2P) Messaging Market Research Report: Forecast (2023-2028)

By Component (Platform, Services), By Application (Authentication Services, Promotional and Marketing Services, Customer Relationship Management Services, Pushed Content Services, Interactive Messages Read more

  • FinTech
  • May 2023
  • 167
  • FT44004

Market Definition

Application to Person (A2P) is a type of SMS service often utilized for notifications, reminders, and other communication between an application and a person. It provides two-way communication between the application and the consumer by allowing two-way communication with the application consumer while simultaneously allowing interactions with another consumer or user.

Market Insights

The Middle East & Africa (MEA) Application to Person (A2P) Messaging Market is projected to grow at a CAGR of around 4.2% during the forecast period, i.e., 2023-28. The market growth is favorably fostered by enterprises’ commercial and business requirements to connect with their consumers and bring in new consumers by propagating their business through messaging. Besides, as the region is expected to witness increasing urbanization and spreading development in numerous sectors, propelling the economy, the demand for a direct connection between businesses and consumers through Application to Person messaging is bound to rise, moving the industrial ascension.

Report Coverage Details
Study Period Historical Data: 2018-21
Base Year: 2022
Forecast Period: 2023-28
CAGR (2023-2028) 4.2%
Country Covered UAE, Saudi Arabia, Qatar, Oman, Turkey, Egypt, South Africa, Morocco, Nigeria, Rest of Middle East & Africa
Key Companies Profiled Route Mobile, Comviva Technologies FZ-LLC, Tata Communications, Orange, China Mobile, Global Message Services, Infobip, Syniverse, Sinch, Twilio, Others
Unit Denominations USD Million/Billion

 

The rising number of cybersecurity incidents has also accelerated demand for a safe, secure, advanced customer communication management solution. With the flourishment of new businesses and enterprises in the Middle East and Africa with burgeoning modernization and fruitful business opportunities, the need for a digital medium to reach and promote one’s business is fueling the integration of A2P messaging services, amplifying the industrial exemplification. The prominent adoption of Customer Relationship Management (CRM) systems is further enhancing the market. For instance,

  • In March 2023, Mitto, a leading omnichannel communications solution, announced integration with Shopify to enable A2P messaging for services such as abandoned cart reminders.

Market Dynamics

Key Driver: Spreading Digitalization and Increasing Mobile Subscriptions

The rapid adoption of digitalization resulting in an increasing number of mobile subscriptions, facilitates communication through A2P messaging systems driving the industry. With increased accessibility to smartphones, the availability of cheaper options, and the shift of consumers to communication through the Internet, the adoption of emerging technology is extending the enhancement of the market. Additionally, increasing mobile phone users facilitates communication between enterprises, businesses, application developers, and consumers, efficiently adding to the market value.

  1. Introduction
    1. Product Definition
    2. Research Process
    3. Market Segmentation
    4. Assumptions
  2. Preface
  3. Executive Summary
  4. Impact of COVID-19 on Middle East & Africa (MEA) Application to Person (A2P) Messaging
  5. Middle East & Africa (MEA) Application to Person (A2P) Messaging Trends & Insights
  6. Middle East & Africa (MEA) Application to Person (A2P) Messaging Market Dynamics
    1. Drivers
    2. Challenges
  7. Middle East & Africa (MEA) Application to Person (A2P) Messaging Market Regulations & Policies
  8. Middle East & Africa (MEA) Application to Person (A2P) Messaging Market Hotspots & Opportunities
  9. Middle East & Africa (MEA) Application to Person (A2P) Messaging Market Outlook, 2018-2028F
    1. Market Size & Analysis
      1. By Revenues (USD Million)
    2. Market Share & Analysis
      1. By Component
        1. Platform
        2. Services
      2. By Application
        1. Authentication Services
        2. Promotional and Marketing Services
        3. Customer Relationship Management Services
        4. Pushed Content Services
        5. Interactive Messages
        6. Others
      3. By Deployment
        1. On Premises
        2. Cloud
      4. By Traffic
        1. Local
        2. Multi-country
      5. By End Users
        1. Banking, Financial Services, and Insurance
        2. Retail and eCommerce
        3. Hyperlocal Businesses
        4. Healthcare
        5. Travel and Hospitality
        6. Others
      6. By Country
        1. UAE
        2. Saudi Arabia
        3. Qatar
        4. Oman
        5. Turkey
        6. Egypt
        7. South Africa
        8. Morocco
        9. Nigeria
        10. Rest of Middle East & Africa
      7. By Company
        1. Competition Characteristics
        2. Revenue Share, By Company 
  10. UAE Application to Person (A2P) Messaging Market Outlook, 2018-2028F
    1. Market Size & Analysis
      1. By Revenues (USD Million)
    2. Market Share & Analysis
      1. By Component
      2. By Application
      3. By Deployment
      4. By Traffic
      5. By End Users
      6. By Region
  11. Saudi Arabia Application to Person (A2P) Messaging Market Outlook, 2018-2028F
    1. Market Size & Analysis
      1. By Revenues (USD Million)
    2. Market Share & Analysis
      1. By Component
      2. By Application
      3. By Deployment
      4. By Traffic
      5. By End Users
      6. By Region
  12. Qatar Application to Person (A2P) Messaging Market Outlook, 2018-2028F
    1. Market Size & Analysis
      1. By Revenues (USD Million)
    2. Market Share & Analysis
      1. By Component
      2. By Application
      3. By Deployment
      4. By Traffic
      5. By End Users
      6. By Region
  13. Oman Application to Person (A2P) Messaging Market Outlook, 2018-2028F
    1. Market Size & Analysis
      1. By Revenues (USD Million)
    2. Market Share & Analysis
      1. By Component
      2. By Application
      3. By Deployment
      4. By Traffic
      5. By End Users
  14. Turkey Application to Person (A2P) Messaging Market Outlook, 2018-2028F
    1. Market Size & Analysis
      1. By Revenues (USD Million)
    2. Market Share & Analysis
      1. By Component
      2. By Application
      3. By Deployment
      4. By Traffic
      5. By End Users
  15. Egypt Application to Person (A2P) Messaging Market Outlook, 2018-2028F
    1. Market Size & Analysis
      1. By Revenues (USD Million)
    2. Market Share & Analysis
      1. By Component
      2. By Application
      3. By Deployment
      4. By Traffic
      5. By End Users
  16. South Africa Application to Person (A2P) Messaging Market Outlook, 2018-2028F
    1. Market Size & Analysis
      1. By Revenues (USD Million)
    2. Market Share & Analysis
      1. By Component
      2. By Application
      3. By Deployment
      4. By Traffic
      5. By End Users
  17. Morocco Application to Person (A2P) Messaging Market Outlook, 2018-2028F
    1. Market Size & Analysis
      1. By Revenues (USD Million)
    2. Market Share & Analysis
      1. By Component
      2. By Application
      3. By Deployment
      4. By Traffic
      5. By End Users
  18. Nigeria Application to Person (A2P) Messaging Market Outlook, 2018-2028F
    1. Market Size & Analysis
      1. By Revenues (USD Million)
    2. Market Share & Analysis
      1. By Component
      2. By Application
      3. By Deployment
      4. By Traffic
      5. By End Users
  19. Company Profiles
    1. Route Mobile
    2. Comviva Technologies FZ-LLC
    3. Tata Communications
    4. Orange
    5. China Mobile
    6. Global Message Services
    7. Infobip
    8. Syniverse
    9. Sinch
    10. Twilio
    11. Others
  20. Disclaimer
Middle East & Africa (MEA) Application to Person (A2P) Messaging Market Segmentation
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