Market Research Report

Vietnam Telemedicine Market Research Report: Forecast (2025-2030)

Vietnam Telemedicine Market - By Product Type (Teleconsultation & Telementoring, Teleradiology, Telecardiology, Telepsychiatry, Remote Patient Monitoring (RPM), Medical Education &... Training, Others (Telepharmacy, Tele-homecare)), By Communication Technology (Video Conferencing Platforms, Mobile Health (mHealth) Apps, Web-based Portals, Telephone-based Services), By Hosting Type (Cloud-based, On-premise), By End-User (Hospitals & Clinics, Homecare Settings, Patients Payers (Insurance Companies), Others (e.g., Employers, Caregivers)), By Distribution Channel (Direct (Healthcare Facilities), Third-Party Platforms (Online Telemedicine Providers), Pharmacies, Others) and others Read more

  • Healthcare
  • May 2025
  • Pages 135
  • Report Format: PDF, Excel, PPT

Get Actionable Insights for Smarter Decisions: Regional and country reports in one place pick a location for insights and Trends.

Market Definition

Telemedicine refers to the health facilities offered by professionals using advancements such as video conferencing, telehealth wearables, and other technologies for consulting and medication purposes.

Market Insights & Analysis: Vietnam Telemedicine Market (2025-30):

The Vietnam Telemedicine Market size was valued at around USD 360 million in 2024 and is projected to reach USD 660 million by 2030. Along with this, the market is estimated to grow at a CAGR of around 10.52% during the forecast period, i.e., 2025-30. The Vietnam Telemedicine Market growth is due to the shift in increasing cases of diseases like cardiovascular, diabetes, dementia, etc., increasing penetration of 5G internet services and electronic devices, increasing investments in the sector, government support, increasing integration of AI, ML, Cloud, etc.

Report Coverage Details
Historical Years 2020–23
Forecast Years 2025–30
Market Value in 2024 USD 360 Million
Market Value by 2030 USD 660 Million
CAGR (2025–30) 10.52%
Top Key Players Jio Health Vietnam, Docosan, Doctor Anywhere Vietnam, Viettel Telehealth (Viettel Group), Hello Bacsi (Hello Health Group), Med247, Vinmec Telehealth (Vingroup), eDoctor, Hoan My Telehealth, AiHealth, and others.
Segmentation By Product Type (Teleconsultation & Telementoring, Teleradiology, Telecardiology, Telepsychiatry, Remote Patient Monitoring (RPM), Medical Education & Training, Others (Telepharmacy, Tele-homecare)), By Communication Technology (Video Conferencing Platforms, Mobile Health (mHealth) Apps, Web-based Portals, Telephone-based Services), By Hosting Type (Cloud-based, On-premise), By End-User (Hospitals & Clinics, Homecare Settings, Patients Payers (Insurance Companies), Others (e.g., Employers, Caregivers)), By Distribution Channel (Direct (Healthcare Facilities), Third-Party Platforms (Online Telemedicine Providers), Pharmacies, Others) and others
Key Report Highlights
  • Market Dimensions & Projections
  • Pricing Evaluation
  • Recent Strategic Moves by Companies
  • Primary Stakeholders
  • Import/Export Trend Analysis
  • Competitive Landscape Assessment
  • Emerging Opportunities
  • Market Trends and Indicators

 

*Boost strategic growth with in-depth market analysis - Get a free sample preview today!

The healthcare sector, especially telemedicine in Vietnam, is growing rapidly because of the diagnosis and treatment of the increasing cases of health illnesses, and to minimize the turnaround time for patients. The growing concern about health among individuals and the lack of treatment facilities in rural and remote areas have led to the overcrowding of healthcare institutions. Thus, for the efficient management of the sector with the mandatory government regulations, the adoption of telemedicine has increased in Vietnam.

Moreover, the increasing cloud services in the country have provided a potential for the growth of telemedicine service providers for the expansion and offer uninterrupted interaction between the professionals and patients. The cloud-based telehealth is the fastest emerging telehealth in Vietnam, as it eliminates the cost of expensive hardware, and some service providers, like VTelehealth, offer subscription-based platforms. Thus, the growing healthcare industry, cloud services, increasing penetration of smartphones & high-speed internet services, increases the demand for telemedicine, thus fueling the market growth in Vietnam.


Vietnam Telemedicine Market

Vietnam Telemedicine Market Driver:

Prevalence of Various Diseases Drives Market Growth – The reported cases of diseases like HIV, dementia, chronic diseases, and others have increased lately in Vietnam due to the negligence of the patient, the aging population, changes in the environment, unhealthy lifestyle, emerging infections, increasing mosquito-borne diseases, etc. The reported cases of HIV, dementia, dengue fever, flu, etc., are surging exponentially. For instance, dementia patients are nearly doubling in two decades and are expected to reach 1.2 million by 2030, and approximately 660 thousand dementia patients in 2024.  Similarly, about 75.5% of the adult population of Vietnam is suffering from at least one chronic disease, such as multimorbidity, hypertension, diabetes, etc.

Hence, the increasing number of patients in hospitals, clinics, etc., results in overcrowding of the places, prolonged waiting, and increased turnover time, etc. As a consequence, patients, especially the working population, are inclined towards telehealth services like telemedicine for quick and convenient consulting, thus saving tons of time. Thus, the rising diseases, especially among the growing working population, increase the demand for telemedicine services in the country. 

 Vietnam Telemedicine Market Opportunity:

Government Support Creating Lucrative Growth Opportunities – The government is supporting the market to boost the healthcare sector and digitalization of the nation, through the initialization of the regulatory frameworks, through initiatives such as Doctor for Everyone, public–private partnership, etc. The Vietnamese government initiated a collaborative project, Doctor for Everyone, with the United Nations Development Programme (UNDP) and the Korea Foundation for International Healthcare (KOFIH) in 2020, and several upgrades have been made over time. Under this initiative, backward and remote provinces such as Ha Giang, Ben Tre, Tay Ninh, etc., are focused, offering training for the workforce, inventory supplies, and investments of around USD3.2 million for the software. Similarly, the Ministry of Health of Vietnam has undertaken other plans and projects for the encouragement of telemedicine, aligning with the National Digital Health Transformation Strategy roadmap to 2025 and Vision 2030.    

Thus, the strategies, vision plans, investments, regulations, training programs, etc., are increasing the acceptance and adoption of telemedicine in the nation, hence creating a potential for the growth of the telemedicine service providers in Vietnam.

Vietnam Telemedicine Market Challenge:

Underdeveloped Digital Infrastructure to Hinder Market Growth Most of the regions in Vietnam do not have a connected and stable digital infrastructure because of the geography of the nation, whose nearly 3/4 of its regions that are mountainous. As a consequence, a significant portion of the country does not have stable internet services. The connectivity gap between healthcare professionals and patients in rural & mountainous areas broadens, resulting in the inclination of patients from such regions to conventional visits and treatments. Further, the healthcare sector of the country is underway for digitalization, which does not have high-quality, high-speed internet connectivity, thus hindering the consultation procedure. Thus, the undeveloped digital infrastructure and unstable internet connectivity across the nation widen the connectivity gap and hinder interaction, hence hampering the market growth in such regions.

Vietnam Telemedicine Market Trend:

Integration of AI & ML Technologies in Healthcare Sector – The advancements in technology, such as AI, ML, IIoT, etc., and their integration in the healthcare sector have surged due to the increasing demand for automated diagnosis processes, smart pattern identification and optimization of inventory, increasing adoption of telehealth wearables, analysis and prediction of maintenance, etc. The increasing adoption of technologies such as artificial intelligence (AI), machine learning (ML), cloud, Industrial Internet of Things (IIoT), etc., has increased in the healthcare industry due to the enhanced efficiency and convenient navigation of professionals through the electronic health records of the patients, resulting in more precise treatment and diagnosis of the ailments.

The electrification of health records makes the accessibility of the patient history, prescriptions, etc., from remote areas, thus, the patient does not need to travel and wait in a queue for hours for their consultation. Thus, the increasing adoption of advancements and telehealth wear devices, which real-time monitor the progress of the patients, further positively influences the telemedicine market in Vietnam.

Vietnam Telemedicine Market (2025-30): Segmentation Analysis

The Vietnam Telemedicine Market study of MarkNtel Advisors evaluates & highlights the major trends and influencing factors in each segment. It includes predictions for the period 2025–2030 at the country level. Based on the analysis, the market has been further classified as:

Based on Communication Technology:

  • Video Conferencing Platforms
  • Mobile Health (mHealth) Apps
  • Web-based Portals
  • Telephone-based Services
  • Wearable & Remote Monitoring Devices

Based on communication technology, the mobile health (mHealth) apps segment holds the largest market share by approximately 64%. This market share is due to the presence of increasing penetration of smartphones and rising 5G internet connectivity. A surge in the demand for smartphones has been recorded lately, due to the increasing remote working culture, the emerging gaming & entertainment industry, rising e-commerce, and fintech. As per the Global System for Mobile Communications Association (GSMA), there were approximately 168.5 million cellular connections, and about 99.2% of internet users accessed the internet from smartphones in 2024.  Numerous electronic manufacturers like Samsung, Apple, Xiaomi, and others have a strong presence in Vietnam and are increasingly introducing new and upgraded variants, attracting the growing Gen-Z and millennial population. Thus, the increasing adoption of smartphones, their easier portability, the support for various technologies and advances, and the increasing health awareness have led to an increase in the demand for mobile health apps for regular and real-time monitoring, among the Vietnamese population.  

Based on End-User:

  • Hospitals & Clinics
  • Homecare Settings
  • Patients
  • Payers (Insurance Companies)
  • Others (e.g., Employers, Caregivers)

Hospitals & Clinics hold the largest market share of about 56%. This is due to the increasing penetration of electronic devices, digitalization of the hospitals and clinics, lower number of advanced healthcare institutions, the adoption of 5G internet services, government support, etc. Telemedicine is gaining popularity in Vietnam due to the overcrowding of hospitals in urban cities like Hanoi, Ho Chi Minh, and others. The increasing progressive diseases and virus outbreaks have pushed the rural population to shift towards advanced, high-tech urban hospitals for the treatment process. The sudden increase in the number of patients and the availability of fewer doctors have extended the turnaround time, thus crowding the premises of the hospitals and clinics, reducing the efficiency of the segment. As a solution, several hospitals and clinics such as Bach Mai, Cho Ray, Hue Central, etc., have initiated telemedicine services for the efficient management of patients.

Additionally, the Ministry of Health has introduced strict regulations, such as Decision No. 2628/QD-BYT in Vietnam, to develop and support the health care services in the remote areas. Under this regulation government has proposed a legal framework for remote consultation and treatment in hospitals and clinics. Thus, the increasing patients, overcrowding of the healthcare institutions, and stringent government regulations have increased the adoption of telemedicine in hospitals and clinics of Vietnam. 

Vietnam Telemedicine Industry Recent Development:

  • 2025: Viettel Solutions partnered with Thong Nhat Hospital to implement a comprehensive Smart Hospital Ecosystem, integrating advanced systems such as HIS (Hospital Information System), LIS (Laboratory Information System), PACS (Picture Archiving and Communication System), EMR (Electronic Medical Records), and telehealth services as part of a major digital transformation initiative.
  • 2025: Vinmec Telehealth (Vingroup)’s hospital, Vinmec Times City, joined the Cleveland Clinic Connected network, marking a strategic global partnership to bring world-class treatment quality and international healthcare standards to Vietnam.

Gain a Competitive Edge with Our Vietnam Telemedicine Market Report

  1. Vietnam Telemedicine Market by MarkNtel Advisors provides a detailed & thorough analysis of market size & share, growth rate, competitive landscape, and key players. This comprehensive analysis helps businesses gain a holistic understanding of the market dynamics & make informed decisions.
  2. This report also highlights current market trends & future projections, allowing businesses to identify emerging opportunities & potential challenges. By understanding market forecasts, companies can align their strategies & stay ahead of the competition.
  3. Vietnam Telemedicine Market Report aids in assessing & mitigating risks associated with entering or operating in the market. By understanding market dynamics, regulatory frameworks, and potential challenges, businesses can develop strategies to minimize risks & optimize their operations.

*Reports Delivery Format - Market research studies from MarkNtel Advisors are offered in PDF, Excel and PowerPoint formats. Within 24 hours of the payment being successfully received, the report will be sent to your email address.

Frequently Asked Questions

   A. The Vietnam Telemedicine Market is expected to grow at a compound annual growth rate (CAGR) of around 10.52% during 2025-30.

   A. The Vietnam Telemedicine Market size was valued at around USD360 million in 2024 and is projected to reach USD660 million by 2030.

   A. Prevalence of various diseases is expected to drive the Vietnam Telemedicine Market during 2025-30.

   A. The top companies in the Vietnam Telemedicine Market are Jio Health Vietnam, Docosan, Doctor Anywhere Vietnam, Viettel Telehealth (Viettel Group), Hello Bacsi (Hello Health Group), Med247, Vinmec Telehealth (Vingroup), eDoctor, Hoan My Telehealth, AiHealth, and others.

   A. The hospital & clinics segment held the largest share of the Vietnam Telemedicine Market.

   A. Integration of AI & ML technologies in the healthcare sector is one of the key trends shaping the growth of the Vietnam Telemedicine Market.

   A. The underdeveloped digital infrastructure is one of the possible restraints affecting the growth of the Vietnam Telemedicine Market.

  1. Market Segmentation
  2. Introduction
    1. Product Definition
    2. Research Process
    3. Assumptions
  3. Executive Summary
  4. Vietnam Telemedicine Market Policies, Regulations, and Product Standards
  5. Vietnam Telemedicine Market Supply Chain Analysis
  6. Vietnam Telemedicine Market Trends & Developments
  7. Vietnam Telemedicine Market Dynamics
    1. Growth Drivers
    2. Challenges
  8. Vietnam Telemedicine Market Hotspot & Opportunities
  9. Vietnam Telemedicine Market Outlook, 2025–2030
    1. Market Size & Outlook
      1. By Revenues (USD Million)
      2. By Volume (Million Consultations/Users)
    2. Market Share & Outlook
      1. By Product Type
        1. Teleconsultation & Telementoring
        2. Teleradiology
        3. Telecardiology
        4. Telepsychiatry
        5. Remote Patient Monitoring (RPM)
        6. Medical Education & Training
        7. Others (Telepharmacy, Tele-homecare)
      2. By Communication Technology
        1. Video Conferencing Platforms
        2. Mobile Health (mHealth) Apps
        3. Web-based Portals
        4. Telephone-based Services
      3. By Hosting Type
        1. Cloud-based
        2. On-premise
      4. By End-User
        1. Hospitals & Clinics
        2. Homecare Settings
        3. Patients
        4. Payers (Insurance Companies)
        5. Others (e.g., Employers, Caregivers)
      5. By Distribution Channel
        1. Direct (Healthcare Facilities)
        2. Third-Party Platforms (Online Telemedicine Providers)
        3. Pharmacies
        4. Others
      6. By Region
        1. Northern Vietnam
        2. Central Vietnam
        3. Southern Vietnam
        4. Others
      7. By Company
        1. Company Revenue Shares
        2. Competitor Characteristics
  10. Vietnam Cloud-Based Telemedicine Market Outlook, 2025–2030
    1. Market Size & Outlook
      1. By Revenues (USD Million)
      2. By Volume (Million Consultations)
    2. Market Share & Outlook
      1. By Communication Technology – Market Size & Forecast (2025–2030), USD Million & Million Consultations
      2. By Hosting – Market Size & Forecast (2025–2030), USD Million & Million Consultations
      3. By Distribution Channel – Market Size & Forecast (2025–2030), USD Million & Million Consultations
      4. By End-User – Market Size & Forecast (2025–2030), USD Million & Million Consultations
      5. By Region – Market Size & Forecast (2025–2030), USD Million & Million Consultations
  11. Vietnam On-Premise Telemedicine Market Outlook, 2025–2030
    1. Market Size & Outlook
      1. By Revenues (USD Million)
      2. By Volume (Million Consultations)
    2. Market Share & Outlook
      1. By Communication Technology – Market Size & Forecast (2025–2030), USD Million & Million Consultations
      2. By Hosting – Market Size & Forecast (2025–2030), USD Million & Million Consultations
      3. By Distribution Channel – Market Size & Forecast (2025–2030), USD Million & Million Consultations
      4. By End-User – Market Size & Forecast (2025–2030), USD Million & Million Consultations
      5. By Region – Market Size & Forecast (2025–2030), USD Million & Million Consultations
  12. Vietnam Telemedicine Market Key Strategic Imperatives for Success & Growth
  13. Competition Outlook
    1. Company Profiles
      1. Jio Health Vietnam
        1. Business Description
        2. Product Portfolio
        3. Strategic Alliances or Partnerships
        4. Recent Developments
        5. Financial Details
        6. Others
      2. Med247
        1. Business Description
        2. Product Portfolio
        3. Strategic Alliances or Partnerships
        4. Recent Developments
        5. Financial Details
        6. Others
      3. Doctor Anywhere Vietnam
        1. Business Description
        2. Product Portfolio
        3. Strategic Alliances or Partnerships
        4. Recent Developments
        5. Financial Details
        6. Others
      4. eDoctor
        1. Business Description
        2. Product Portfolio
        3. Strategic Alliances or Partnerships
        4. Recent Developments
        5. Financial Details
        6. Others
      5. Viettel Telehealth (Viettel Group)
        1. Business Description
        2. Product Portfolio
        3. Strategic Alliances or Partnerships
        4. Recent Developments
        5. Financial Details
        6. Others
      6. Docosan
        1. Business Description
        2. Product Portfolio
        3. Strategic Alliances or Partnerships
        4. Recent Developments
        5. Financial Details
        6. Others
      7. Hello Bacsi (Hello Health Group)
        1. Business Description
        2. Product Portfolio
        3. Strategic Alliances or Partnerships
        4. Recent Developments
        5. Financial Details
        6. Others
      8. Vinmec Telemedicine (Vingroup)
        1. Business Description
        2. Product Portfolio
        3. Strategic Alliances or Partnerships
        4. Recent Developments
        5. Financial Details
        6. Others
      9. Hoan My Telehealth
        1. Business Description
        2. Product Portfolio
        3. Strategic Alliances or Partnerships
        4. Recent Developments
        5. Financial Details
        6. Others
      10. AiHealth
        1. Business Description
        2. Product Portfolio
        3. Strategic Alliances or Partnerships
        4. Recent Developments
        5. Financial Details
        6. Others
      11. Others
  14. Disclaimer


MarkNtel Advisors follows a robust and iterative research methodology designed to ensure maximum accuracy and minimize deviation in market estimates and forecasts. Our approach combines both bottom-up and top-down techniques to effectively segment and quantify various aspects of the market. A consistent feature across all our research reports is data triangulation, which examines the market from three distinct perspectives to validate findings. Key components of our research process include:

1. Scope & Research Design At the outset, MarkNtel Advisors define the research objectives and formulate pertinent questions. This phase involves determining the type of research—qualitative or quantitative—and designing a methodology that outlines data collection methods, target demographics, and analytical tools. They also establish timelines and budgets to ensure the research aligns with client goals.

2. Sample Selection and Data Collection In this stage, the firm identifies the target audience and determines the appropriate sample size to ensure representativeness. They employ various sampling methods, such as random or stratified sampling, based on the research objectives. Data collection is carried out using tools like surveys, interviews, and observations, ensuring the gathered data is reliable and relevant.

3. Data Analysis and Validation Once data is collected, MarkNtel Advisors undertake a rigorous analysis process. This includes cleaning the data to remove inconsistencies, employing statistical software for quantitative analysis, and thematic analysis for qualitative data. Validation steps are taken to ensure the accuracy and reliability of the findings, minimizing biases and errors.

Data Trangulation

4. Data Forecast and FinalizationThe final phase involves forecasting future market trends based on the analyzed data. MarkNtel Advisors utilize predictive modeling and time series analysis to anticipate market behaviors. The insights are then compiled into comprehensive reports, featuring visual aids like charts and graphs, and include strategic recommendations to inform client decision-making